Terms of Service[Japanese Version is here]
Article 1 (General Provisions)
1. Scope These Terms of Service (hereinafter "Terms") apply to all transactions between J-Vault Capital (hereinafter "Company") and any person (hereinafter "Customer") who uses any service provided by the Company (hereinafter "Services").
2. Amendments The Company may amend these Terms in accordance with Article 548-4 of the Civil Code of Japan. In the event of an amendment, the Company will notify Customers of the changes and the effective date at least two weeks in advance by posting on the Company's website and sending an email to registered addresses. If a Customer does not agree to the changes, they may terminate this agreement by the effective date. Termination requests are accepted via the Company’s designated form or email, and the contract will end on the last day of the month in which the request is made.
3. Language The governing language of these Terms shall be Japanese. This English translation is for reference purposes only. In the event of any conflict, the Japanese text shall prevail.
Article 2 (Registration & KYC)
1. Eligibility The Services are available only to individuals who are at least 18 years of age and have reached the age of majority in their jurisdiction of residence, and who have passed the Company's screening.
2. Identity Verification (KYC) To comply with the Secondhand Articles Dealer Act, the Act on Prevention of Transfer of Criminal Proceeds, and economic sanctions laws, the Company may require Customers to submit identity verification documents (e.g., passport) as necessary. Failure to comply may result in restrictions on Service usage.
3. Accuracy of Information Customer warrants that all information provided to the Company is true and accurate and agrees to update such information immediately upon any change.
Article 3 (Buying Service)
1. Authorized Items The Company handles only graded trading cards encased in slabs (e.g., PSA, BGS, CGC). Raw cards are not accepted.
2. Service Fee 10% of the item price (Minimum Fee: $50 USD). The item price does not include consumption tax, customs duties, import VAT, or other public charges.
3. Exchange Rate For items priced in JPY, the Company applies an exchange rate calculated by adding a spread (max 2.5%) to the market spot rate (e.g., Refinitiv) at the start of the payment process. The applicable rate and time will be specified in the invoice.
4. Payment Payment for the Buying Service (item cost and fees) must be made via Bank Transfer or Wise only. Transfer fees are the Customer’s responsibility. Payment is considered complete upon receipt of funds in the Company’s designated account. (Note: Membership fees are billed as per Article 6, Paragraph 1.)
5. Cancellation Cancellations by the Customer are not accepted after the purchase process has been completed.
Article 4 (Vault Service)
1. Nature of Service This Service is an inventory management system. Any custody (deposit) of items by the Company is incidental to the execution of buying, selling, or shipping. The Company does not assume liability as a warehouse operator under the Warehousing Business Act.
2. Fees & Plans Customer shall pay the monthly membership fee based on the plans listed on the Company’s website. Fees apply even if the number of stored items is zero. No pro-rated refunds will be issued.
3. Inspection & Deemed Approval Upon receipt of items, the Company will record the Certification Number and external condition (scratches, cracks, etc.) and notify the Customer. If the Customer does not raise an objection within 30 days of notification, the record is deemed approved. Customer cannot hold the Company liable for latent defects (e.g., condition of the card inside the slab) unless there is willful misconduct or gross negligence by the Company.
Article 5 (Selling & Exit Services)
1. Consignment Selling The selling fee is 10% of the final sale price (Minimum Fee: $50 USD). Sales conditions follow Customer instructions or, in their absence, the Company’s reasonable discretion. Platform fees, payment processing fees, and actual costs for listing/shipping/insurance are borne by the Customer.
2. Handling of Sales Proceeds
(a) J-Vault Credit (Deposit): Proceeds are held interest-free in a segregated manner solely for the purpose of applying them to future purchases or transactions with the Company. J-Vault Credit is not a bank deposit nor a prepaid payment instrument. Customer may request a refund via method (b) at any time. Credits cannot be transferred to third parties. Balances exceeding $5,000 USD or inactive for 180 days will be automatically refunded via method (b).
(b) Refund (Remittance): Refunds are made via bank transfer or registered fund transfer service. Remittance fees and exchange rate losses are borne by the Customer.
(c) Reporting: The Company will notify the Customer of transaction history and balances electronically in a timely manner.
3. Shipping A handling fee of $30 USD plus actual shipping costs apply per shipment. Insurance conditions (insured party, limit, deductible, claimant) are defined in a separate policy. Customs duties and import taxes are the recipient's responsibility.
Article 6 (Billing & Late Fees)
1. Billing & Termination Membership fees are automatically billed monthly via Stripe or similar systems. Termination requests made by the 25th of the month will stop billing from the following month; no refunds will be given for the current month (except where required by law).
2. Late Fees Overdue payments are subject to a late fee of 14.6% per annum (prorated daily). Collection costs are borne by the Customer.
Article 7 (Measures Against Non-Payment)
1. Right of Retention If Customer fails to pay any debt, the Company may refuse to deliver or ship any items until the debt is fully paid based on contractual agreement.
2. Demand for Payment If payment is overdue by 30 days, the Company will send a notice via email. If the email is undeliverable, notification may be made by posting on the Company’s website or mailing to the registered address, deemed received 7 days after posting/mailing.
3. Liquidation (Agency Sale) If the debt remains unpaid after the notice period, Customer grants the Company authority as a comprehensive agent to sell the items under reasonable conditions to cover (i) unpaid debts, (ii) selling expenses, and (iii) Company fees. [Sale Standard] Reference value: -30% of the median of recent 30-day market sales (eBay, etc.). The Company may adjust this limit for reasonable causes (e.g., market crash, low liquidity). [Settlement] After sale, any remaining balance will be refunded per Art 5.2(b); any shortfall will be billed to Customer.
4. Set-off The Company may set off any debt owed to the Customer (e.g., J-Vault Credit) against the Customer’s unpaid debt.
Article 8 (Disclaimer & Limitation of Liability)
1. Disclaimer The Company is not liable for risks such as slab forgery or alteration unless there is willful misconduct or gross negligence.
2. Force Majeure The Company is not liable for delays or failures caused by events beyond its reasonable control, including earthquakes, tsunamis, wars, terrorism, pandemics, or logistics suspensions.
3. Limitation of Liability The Company’s liability for damages is limited to direct and ordinary damages, capped at the lower of the "Item Purchase Price" or "Current Market Value." (Note: If the Customer falls under the definition of a Consumer under the Consumer Contract Act, this exemption does not apply to damages caused by the Company’s willful misconduct or gross negligence.)
Article 9 (Governing Law & Jurisdiction)
1. These Terms are governed by the laws of Japan.
2. The Shizuoka District Court shall have exclusive jurisdiction for the first instance over any disputes.
Article 10 (Taxes & Public Charges)
1. Prices displayed are exclusive of tax. Japanese consumption tax, customs duties, import VAT, and any other public charges shall be borne by the Customer. Tax handling shall be in accordance with applicable laws, and if withholding tax or other tax procedures are required, the Customer shall perform such procedures at their own responsibility.
Article 11 (Anti-Social Forces & Sanctions Compliance)
1. The Customer represents and warrants that they do not fall under organized crime groups or other anti-social forces, are not involved with such groups, and do not provide funding to them. The Customer further represents and warrants that they do not violate international economic sanctions laws (e.g., OFAC regulations, laws of the EU, UK, etc.) or regulations of related authorities. If the Company reasonably determines that the Customer has violated or is likely to violate these representations, the Company may immediately terminate the contract and suspend the provision of Services without prior notice.
Article 12 (Prohibited Acts)
1. The Customer is prohibited from engaging in the following acts: (1) Acts related to money laundering, terrorist financing, or other criminal activities; (2) Trading in stolen or illegal goods; (3) Unauthorized use or abuse of the Service or the Company’s systems; (4) Making false declarations, impersonation, or other acts that cause disadvantage to the Company or third parties; (5) Transferring, assigning, or pledging rights or obligations under this Agreement to a third party without the Company’s prior written consent.
Article 13 (Handling of Personal Information)
1. The Company handles personal information necessary for KYC and transaction fulfillment in accordance with the Act on the Protection of Personal Information and the Company’s Privacy Policy. The retention period for identity verification documents, details regarding cross-border data transfer, and procedures for requesting disclosure, correction, suspension of use, or deletion are specified in the Company’s Privacy Policy.
Article 14 (Method of Notification)
1. Notifications from the Company to the Customer shall be made by sending an email to the registered email address or by posting on the "News" page of the Company's website. Notifications sent via email shall be deemed received 24 hours after transmission, and notifications posted on the website shall be deemed received 7 days after posting. The Customer bears the responsibility of maintaining their contact information up to date at all times.
Article 15 (Prohibition of Assignment)
1. The Customer may not assign, transfer, pledge, or otherwise dispose of their status or rights and obligations under this Agreement to a third party without the Company’s prior written consent. However, the Company may assign or transfer its status, rights, and obligations under this Agreement to a third party in connection with a business transfer, company split, merger, or other organizational restructuring.
Article 16 (Severability)
1. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Article 17 (Survival)
1. The provisions of Article 5 (Selling & Shipping), Article 6 (Billing & Late Fees), Article 7 (Measures Against Non-Payment), Article 8 (Disclaimer & Limitation of Liability), Article 9 (Governing Law & Jurisdiction), Article 10 (Taxes & Public Charges), Article 14 (Method of Notification), Article 15 (Prohibition of Assignment), and this Article shall survive the termination of this Agreement.